Financial Services

File a claim

To get your claim started please select your covered product below.

CREDIT CARD CLAIMS

To file a claim, start by downloading the applicable form. Then, complete the form and send it to us via one of the methods outlined below.
You can login to your account or create an account to easily upload your form(s) and supporting documents online.

1

Download

2

Complete

3

Send

Forms to Submit a New Claim

Forms for Existing Claims or Benefit Extensions

Send Completed Form

Send the completed form(s)

ONLINE

Login to upload your forms and supporting documents online.

MAIL
Assurant
1945 King Street East,
Suite 100, Hamilton,
Ontario L8K 1W2
 

 

Please allow 15 business days for claim processing after all relevant documentation and information is received. Please note that you are responsible for any charges incurred for the completion of all forms, and the provision of all supplemental documentation. An incomplete submission of the requested documentation and claim form could result in a delay of the assessment of your claim. You are responsible for continuing to make your regular scheduled payments until a decision is made by us on any claim submitted.

AUTO LOAN CLAIMS
AUTO LOAN CLAIMS

How to file a claim

To file a claim, start by downloading the applicable form below. Then, complete the form and send it to us by following the instructions on the claim form.

Start by downloading the applicable form below.
Then, complete the form and send it to us.

1

Download form from below Download

2

checkComplete

3

mailSend

Forms to Submit a New Claim

Forms for Existing Claims or Benefit Extensions

Send the completed form(s)

ONLINE

Upload your forms and supporting documents online

MAIL
Assurant
1945 King Street East,
Suite 100, Hamilton,
Ontario L8K 1W2
 

 

Please allow 15 business days for claim processing after all relevant documentation and information is received. Please note that you are responsible for any charges incurred for the completion of all forms, and the provision of all supplemental documentation. An incomplete submission of the requested documentation and claim form could result in a delay of the assessment of your claim. You are responsible for continuing to make your regular scheduled payments until a decision is made by us on any claim submitted.

PERSONAL LOAN/ ACCOUNT CLAIMS

To file a claim, start by downloading the applicable form. Then, complete the form and send it to us via one of the methods outlined below. You can login to your account or create an account to easily upload your form(s) and supporting documents online

1

Download

2

Complete

3

Send

Forms to Submit a New Claim

Forms for Existing Claims or Benefit Extensions

Send Completed Form

Send the completed form(s)

ONLINE

Login to upload your forms and supporting documents online.

MAIL
Assurant
1945 King Street East,
Suite 100, Hamilton,
Ontario L8K 1W2
 

 

Please allow 15 business days for claim processing after all relevant documentation and information is received. Please note that you are responsible for any charges incurred for the completion of all forms, and the provision of all supplemental documentation. An incomplete submission of the requested documentation and claim form could result in a delay of the assessment of your claim. You are responsible for continuing to make your regular scheduled payments until a decision is made by us on any claim submitted.

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